Great company culture, kind & fun team, exciting product - Recensione dipendente - Account Executive presso StoryStream

5,0
28 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Amazing team, supportive & friendly colleagues - Great office in the centre of Brighton, close to the beach - Modern, flexible way of working - Exciting product - Opportunities for career growth

Svantaggi

No real cons to StoryStream, it's a great place to work!

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2,0
31 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customers are fun to work with, as are non-management employees.

Svantaggi

Product lacks lots of basic features. It’s a nice-to-have SaaS product, not a must-have like management think it is. Churn is seen a CS problem and not a company problem. Strategy and marketing direction changes on a quarterly basis. Customer licensing/pricing varies wildly, but expectation is to service customers the same. Poor pay transparency. Unrealistic commission targets. CS is more like customer support and firefighting, vs true customer success and value driving.

1
avatar
Risposta di StoryStream
9mo
Thank you for sharing your feedback — we take all input seriously as it helps us reflect and improve. We’re sorry to hear that your experience at StoryStream didn’t meet your expectations. While this doesn’t align with the broader feedback we hear internally and externally — including recognition as a ‘Best Place to Work’ and multiple G2 awards based on customer feedback — we appreciate that every experience is unique. StoryStream is a fast-growing tech company, and that naturally means a dynamic, evolving environment. This pace of change can be challenging, and it may not be the right fit for everyone, particularly if one prefers a slower, less urgent growth pace. We genuinely wish you every success in the future and hope you find the right environment to thrive in.
5,0
24 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team, in-depth learning of the platform & how to properly CSM enterprise customers

Svantaggi

If you're not prepared to work hard & be an active member of the culture, StoryStream is not for you

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