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      StoryStream

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      Recensioni su StoryStream

      Blind leading the blind - Recensione dipendente - Customer Success Manager presso StoryStream

      2,0
      31 ago 2025
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Customers are fun to work with, as are non-management employees.

      Svantaggi

      Product lacks lots of basic features. It’s a nice-to-have SaaS product, not a must-have like management think it is. Churn is seen a CS problem and not a company problem. Strategy and marketing direction changes on a quarterly basis. Customer licensing/pricing varies wildly, but expectation is to service customers the same. Poor pay transparency. Unrealistic commission targets. CS is more like customer support and firefighting, vs true customer success and value driving.

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      Risposta di StoryStream
      8mo
      Thank you for sharing your feedback — we take all input seriously as it helps us reflect and improve. We’re sorry to hear that your experience at StoryStream didn’t meet your expectations. While this doesn’t align with the broader feedback we hear internally and externally — including recognition as a ‘Best Place to Work’ and multiple G2 awards based on customer feedback — we appreciate that every experience is unique. StoryStream is a fast-growing tech company, and that naturally means a dynamic, evolving environment. This pace of change can be challenging, and it may not be the right fit for everyone, particularly if one prefers a slower, less urgent growth pace. We genuinely wish you every success in the future and hope you find the right environment to thrive in.

      Esplora altre recensioni su StoryStream

      5,0
      24 set 2025
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great team, in-depth learning of the platform & how to properly CSM enterprise customers

      Svantaggi

      If you're not prepared to work hard & be an active member of the culture, StoryStream is not for you

      5,0
      30 mag 2024
      Backend developer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Amazing work-life balance: StoryStream truly understands the importance of maintaining a healthy work-life balance. Supportive of remote work: The company has been incredibly supportive of working remotely, especially during critical times, ensuring that employees have the flexibility they need. Continuous learning opportunities: Every day feels new and exciting with numerous opportunities to learn and grow professionally.

      Svantaggi

      Employees are a bit underpaid. But it's important to note that despite the lower pay, employees are not undervalued and their contributions are recognized and appreciated.

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      Ricerche correlate: Offerte di lavoro di StoryStream | Stipendi di StoryStream | Benefit di StoryStream | Colloqui di StoryStream
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