Representative - Recensione dipendente - Customer Service Representative presso Sun Life

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Contract with VOYA ended and was not rehired with VOYA

Holidays off, okay pay, cross train in other areas that are needed

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off