More like a High School with a business license - Recensione dipendente - Customer Service Representative Former presso Sunbit

2,0
25 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Tiny laptop and free parking

Svantaggi

The job itself was easy but there's an annoying high school culture were the managers play favorites. If you aren't on the favorites list you don't get heard. Then the ones who do get heard end up with such big heads, it's like high school all over again! Pay was low. If you are looking to advance in your career this isn't the place for you.

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5,0
11 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Svantaggi

Not a place to be lazy

1,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- not stressful if you are used to a call center setting - mindless work

Svantaggi

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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