Responsive IT but slow delivery and empty promises - Recensione dipendente - Dipendente anonimo presso Sunwave Health

Leadership actually listens — ideas can turn into action fast. You get to own things. No micromanaging, no hiding. Just real accountability. Smart, scrappy team that genuinely wants to solve problems. Lots of room to grow if you’re willing to take initiative. The work matters — helping customers who do meaningful work themselves.

Still building — processes aren’t always clean, and you need to be comfortable figuring things out. Cross-team communication has improved, but there's room to tighten it up. Pace isn’t for everyone. You have to thrive in ambiguity and move with urgency.

Occasional opportunities to connect with smart, driven colleagues

The sales organization suffers from leadership that does not truly understand the industry. This lack of insight leads to unrealistic goals, poor strategic direction, and decisions that are often made without input from those who actually speak with customers every day. Priorities and playbooks change so frequently that it is nearly impossible to maintain momentum or see projects through to completion. Leadership tends to focus on vanity metrics rather than meaningful KPIs that could drive long-term growth. There is also little to no investment in proper training or professional development, leaving salespeople to figure out the industry’s complexities on their own. There is also favoritism and bullying from higher level leaders.