Great place to work - Recensione dipendente - Program Manager presso Support Solutions

Lots of hours, friendly staff

Very hands on, no time with family

A lot of the time this doesn't even feel like work and that's a really awesome thing. Daily work with supported persons is (usually) very easy. This is a great job for a person who doesn't like to be an office drone. It really is a rewarding job if you like working with people and feeling like you're making a difference in someone's life, If you are an empathic person, this job will make you feel happy at times. There is a lot of down time. You will be spending a lot of time inside of people's homes, just hanging out with your supported person(s). The majority of time is spent just sitting around watching TV, doing light cleaning, helping to do laundry or dishes, etc. It's not a hard job. Opportunities for overtime are available for those who want it.

Seriously some of the worst management I have ever seen. Extremely disorganized. No one ever seems to know what's happening on a day to day basis. Poor communication between program coordinators and house managers. Expect to be asked/told to work on very short notice. Expect to have multiple house managers asking you to work different houses on the same day. Expect to be asked to work double shifts (16 hours). The difficulty of your job is entirely dependent on the "level" of supported person you must work with. Some are much easier than others. There are some individuals with mental illnesses who are violent towards staff. An individual attacked staff and was escorted by police to a mental hospital. This type of occurrence is rare, but it does happen. Not the greatest compensation. Starting pay is $9/hour for regular staff and $13/hour for house managers. Some staff really don't care about the supported individuals and are straight up mean to them. It gets depressing seeing people who just don't care.