Great people, terrible pay. - Recensione dipendente - Premium Service Technician presso Support.com

2,0
7 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work is great, the teams are very helpful and just a click away. Management has done a lot lately to improve communication and transparency.

Svantaggi

The pay is terrible, among the lowest in the industry. There are no pay increases for seniority or inflation, the only way to make more is to get promoted but then you're still stuck at that pay. You won't get promoted past Senior Supervisor. You could move into training or recruitment but the pay scales there are the same. You'll work with a hodgepodge of tools both in-house and 3rd-party, constantly fiddling to get them to work together correctly.

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5,0
16 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Steady work and good work schedules

Svantaggi

Poor pay increases for many except the top performers.

4,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Svantaggi

The business product transitioned into a services related product. Not very exciting

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