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      Advanced support turned into flowcharts - Recensione dipendente - IT Help Desk/Remote Support Specialist presso Support.com

      3,0
      19 giu 2023
      It help desk/remote support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      work from home, decent pay, decent benefits.

      Svantaggi

      went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

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      5,0
      16 gen 2024
      Remote technical support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Steady work and good work schedules

      Svantaggi

      Poor pay increases for many except the top performers.

      4,0
      26 mag 2026
      Manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Svantaggi

      The business product transitioned into a services related product. Not very exciting

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