SupportYourApp

It can only work as a temporary job - Recensione dipendente - Customer Support Representative presso SupportYourApp

3,0

14 set 2022

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

SupportYourApp provides outsource customer support to its client companies. Based on your experience/background you are assigned to a project - the client company you will be providing service to. It could be a good opportunity for freshly-graduate student to challenge his/her own skills. Flexible schedule.

Svantaggi

It's a job for students: no social or health insurance, very limited number of vacation days. The project I worked on constantly lacked staff, so it was very difficult to manage the workload. Despite that fact, the client and the manager excepted from you to provide top notch service. The project was quite stressful and there was no proper support from both the client and SupportYourApp management.

Risposta di SupportYourApp

Thank you for your feedback! It's sad to hear that you've felt this way. During your first year in the company, managers from multiple departments, starting from the Onboarding and ending with People Operations, reach out to every person multiple times to schedule meetings, and ask for feedback. Having this combined with regular team meetings with the project manager allows everyone to feel as a part of the SUP family. Your SupportYourApp team :)

It can only work as a temporary job - Recensione dipendente - Customer Support Representative presso SupportYourApp

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