I was very disappointed about the direction Swarovski is going. It is all about profit and nothing about the employees. - Recensione dipendente - Store Manager presso Swarovski

1,0
5 apr 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Swarovski offers store managers a wonderful employee discount program. The salary is pretty competitive for retail and the benefits are great.

Svantaggi

There is no work life balance. The managers are expected to work 10 hours days and if the store is struggling the Regional Director does not understand why you are not working every single day. There is a lack of communication between the stores and corporate. The stores are expected to run on single coverage and then it is questioned on why all clients are not being helped. Swarovski has become a negative place to work. Whatever you do, it is not good enough.

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5,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Svantaggi

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Svantaggi

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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