They will take everything and give you nothing - Recensione dipendente - Sales Engineer presso Sweetwater

1,0
9 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you really hate your wife and kids l, this is the job for you The gear library was probably the best part. Ability to check out instruments and equipment at no cost.

Svantaggi

They deceived me in the job interview process. It wasn’t until I moved across the country that they told me I’d be working 50 to 60 hour weeks and 11 hour days consistently. In my job interview I was told they would be a little bit of overtime, but nothing like this. Having a dog or being a single parent is nearly impossible at this job. You’re expected to stay in communication with customers, even when you’re not at your office and off hours. They don’t tell you what they’ll be testing you on during the training program. it makes a necessary stress and less educated sales engineers. They might as well rename it, Tinseltown, because every manager and admin is fake for the most part. everyone’s a huge derrière with a smile. This company needs to take a look back on what used to make it great because it’s lost it. I guess that’s what happens when venture buys it out.

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Risposta di Sweetwater
1y
It pains me to hear that you did not have a good experience during your time with us. Our HR team members go to great lengths to paint an accurate picture of our work environment and expectations since they have no interest in creating difficulty for someone or a situation where someone desires to leave and they then need to fill a position again. However, you are correct that the Sales Engineer role is not a basic, clock in-clock out, 40 hour-week role. We invest tremendous resources in paying to relocate team members and providing 13 weeks of paid training and then we do have some expectations about performance along the way. We never enjoy having to end someone's employment. Our desire is always to help everyone succeed. But if they are unable to fulfill the expectations of our customers and their fellow colleagues after having received significant training, coaching, and multiple chances to succeed, sometimes it becomes necessary. Our customers simply deserve great support and we unapologetically all work hard to help ensure they receive it. Along the way, we also work hard to ensure our employees and their families are well taken care of with resources like free mental health counseling, a free fitness center, a free doctor & medical clinic, parental leave, DailyPay and interest free employee-loan programs, and much more. Thank you for sharing your feedback. We'll use it to continue to improve our efforts. I wish you nothing but the best with your next steps. - Jeff Ostermann, Chief People & Culture Officer

Esplora altre recensioni su Sweetwater

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Svantaggi

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Svantaggi

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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