CSA customer service agent a.k.a. passenger service agent - Recensione dipendente - CSA— Customer Service Agent presso Swissport

2,0
2 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love the industry so much! You get to meet people from all over the world and be around the airplanes at the airport! After six months you get flight benefits on Southwest space available and WestJet space available.

Svantaggi

It’s really odd to be the face of an airline but you can’t fly on them as their crew can. You get kind of discount but not much like the crew does. You will get yelled at for things that are not your fault which is normal for any airline but to not be able to fly on that airline for free after being yelled that is very strange to me! Some managers play favorites. I suppose that is human nature though, but some agents get away with anything while others have to be strictly compliant. There is Swissport training and once out of Swissport training there is airline training. I got trained by someone in my own Swissport class who had no experience. That’s kind of backwards. It’s great industry experience though

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5,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great employer has good health insurance

Svantaggi

Night time shift and day shift is limited

5,0
20 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Svantaggi

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

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