Vantaggi
-Flexible working location. -Good progression for sales team, unsure for other departments. -Good for a first job or foray into finance. Would not recommend for a long term career.
Svantaggi
-Secretive, toxic culture. -Processes and 'best practices' change on an almost daily basis, no consistency across the company whatsoever. -Complete lack of communication and understanding between teams. -Huge staff turnover, had huge number of members of senior team leave in the last year. -Extremely cliquey. -Toxic work culture, sales team managers working 12 hour days and Sundays when contracted hours are 9-5:30. Makes you wonder if they are actually capable or not. -Very poor mid level management, zero management training given so certain team managers (not all) are frankly clueless about how to appropriately lead a team. Not any fault of their own, more a failing of senior management. -Insane pressure and unrealistic sales targets leads to poor customer service and not acting in the customer's best interest. Many dissatisfied customers and advisors/introducers. -Swoop sells itself as a tech platform but the underlying business is nothing more than a generic brokerage with a nice looking website that disproportionately gets a huge amount of it's revenue from unsecured loans. -Significantly less commission on offer for salespeople than other finance brokerages. -Overworked team managers have little time to deal with the issues of their team.