Very poorly Run company with issues from "direct" - Recensione dipendente - Store Manager presso Synchro

Upper management useless. Unachievable targets set by "eir direct". Constant issues from "eir direct ", or so synchro tell you. They blame eir for any issue you bring up. Store Managers heavily micro managed by upper management. Eirs customer base are mainly unpleasant. Plenty of abuse from customers on a daily basis. Customer care from direct is shocking and their job is handed over to the sales team in store. Who don't have the resources to help. Synchro stores are never as pleasant as their direct counterparts. For example they don't let employees have a stall to sit on. The direct stores have customer seating and synchro do not etc. All the tech used in store is old and tired. Maintenance issues are a common occurance and rarely get addressed. Stock restrictions that are not applied to direct stores. Making you targets even harder to achieve. My advice stay away.