Vantaggi
The only pros for this company are first day benefits and that the facility is brand new. The human resources staff are very down to earth and friendly as well.
Svantaggi
TraInning is rushed and not thorough. You are lied to about how long the actual training is. You are put on phones too soon with not enough knowledge to be proficient. Then given new company to learn in 1 day put on phones to take calls the next day! Management asks for feedback but then gets rude and defensive when told your feelings. Ask for you to do review but has a lady question you and fill it out for you not really a review then. Feedback is digitally tracked on other supposed review of your trainers. There is a creepy guy who antagonizes several people daily who corporate should be aware of who comes in and out of the training classes all day long. Incidents are not handled fairly a young lady was confronted in hallway by another in front of several witnesses but none of them called on for their statements but the accosted young girl was reprimanded and treated like the aggressor. The people who handled the situation were same race as the woman who aggressor. They spoke with her first not the young lady who was verbally attacked. This aggressive young lady had another violent outburst previously and was talked to by management. All in all I would not recommend this place to anyone. They are liars and are rude.