Metric obsessed with no emphasis on quality or collaboration - Recensione dipendente - Clinical Operations Manager (CRA Manager) presso Syneos Health

Functional teams work in silos with zero collaboration allowed (between CTM and CRA group or the global central resourcing group and anybody else, etc.) Management focuses on metrics alone without consideration for study type (risk based monitoring vs traditional that might affect DOS or any other metric). Frantic hiring of poorly qualified staff coupled with rapid onboarding and poor training followed by intense metric focus prevents a focus on quality monitoring. Managers who bully subordinates and threaten job stability or withhold raises/promotions/bonuses/PTO for less than perfect performance under unreasonable expectations.