No Longer Systems Service Company….they don't care about service any longer - Recensione dipendente - Marketing Associate presso Sysco

1,0
15 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a job and that is about all I can say. There really are no pros to it as far as I am concerned.

Svantaggi

Years ago, they had class. They loved all customers whether they were a huge hospital or a little Mom and Pop convenience store. Today, that's farthest from the truth than ever before; it's all about bottom line. They used to love and care about their employees also but ever since the economy downturn, they have slashed their employees careers; jobbed customer service and I.T. out to INDIA, forced each and every other REMAINING employee to take cut pays and increased their workload to exhaustion. I worked as Marketing Associate for almost 18 years and finally threw in the towel. I was tired of the demands they made of me; all expected to be done with a smile on my face…They cram too many cases in the trucks, overloading them to max capacity which hurt not only the drivers and their nightmares trying to dig through it all but then the product was compromised by being smashed all around during transit and the customers were held hostage waiting longer than they should have to because they put an average of 24 stops on the trucks which was ridiculous. They also made it IMPOSSIBLE to service the customer by allowing the Marketing Associate to hand deliver ANY PRODUCT INCLUDING PAPER CUPS because of some STUPID FEAR of being sued. There was an ISOLATED incident with chicken in a hot shed or something like that in San Francisco, so they got all paranoid and placed a ZERO TOLERANCE policy for any and all Marketing Associate to even TOUCH a product whether it was perishable or not. So Joe Blow has a wedding and Sysco screws up and leaves a case of plastic plates off the truck. Solution….Marketing Associate can run to warehouse and pick it up and get it to the caterer within the hour….but NOT ANYMORE….nope, the customer has to go to Sam's Club or Restaurant Depot….better yet, they can call any of Sysco's competitors and get it done…. and on and on and on…..so, I quit. They told my customers I "retired". I gingerly tell them when I see them, NO I DID NOT RETIRE, I QUIT! Oh, by the way, they also cut our pension by 2/3's and any new employee does not get one at all. They are NOT FOR THE CUSTOMER, THEY ARE NOT FOR EMPLOYEE ….all they care about is their bottom line as stated earlier and of course, we have to make sure DeLaney gets to keep his 7 figure salary….God forbid he give up anything….

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5,0
1 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of things to do with food -- extra stuff to eat.

Svantaggi

You have to get your bags checked before leaving the building.

2,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make money but it all depends on the orders you get, how fast you can go, how long you can maintain that pace without getting burned out. Definitely a young mans sport, as the do refer to you as "industrial athletes."

Svantaggi

Like many industries the hours can be long. For the ones who don't make much on running above rate then you can make up for it in hours. If you soak the hours and run you can definitely make some big money. The turn over rate is extremely high there, even in management. I used to be proud of the union but the teamsters in Cleveland are completely worthless, I would bet they are getting paid under the table to not fight for contract negotiations. When I was there the contract expired and they barely fought for anything, on voting day they literally said they wont back us up if we don't pass this contract....so consider that when you want to work for this place. Also the equipment is so old and broken that people were taking the scanners home just so they could have a good one for the next night.

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