System C

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Getting worse - Recensione dipendente - Implementation Specialist presso System C

1,0

14 nov 2025

Implementation specialist

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Home based work available for role.

Svantaggi

Poor pay. Constant firefighting. Massive loss of experienced colleagues. Constant micromanagement. Too many chiefs, not enough workers

Risposta di System C

5mo

I’m pleased to hear that our hybrid working approach is working well for you as it is a really important part of our employee value proposition. We recognise that there has been a strong focus on our Operations function, and we’ve been spending time really understanding what we do and how we do it, so that we can drive quality and consistency for both colleagues and customers. We also appreciate that this has meant changes in the way we deliver things – while challenging, it is showing results, with faster and higher quality implementations for our customers, with fewer delays and post implementation issues – things which are good news both for us as colleagues as well as for our users. I do appreciate you taking the time to write, take your feedback very seriously, and we will work hard to continue to make System C a great place to work and thrive. Nick

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3,0

3 lug 2023

Administrative

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Hybrid working Get to work in offices periodically in different UK locations

Svantaggi

Not many social opportunities/events to attend

1,0

29 ott 2025

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

The only pro is the remote / hybrid working.

Svantaggi

I could write a lot on this, but the two biggest challenges within the company are: 1. Disorganized processes and slow decision making. Operations felt chaotic, more like the downside of a start-up than the upside. Decisions moved slowly, inefficiencies were everywhere and few people seemed empowered or accountable to fix them. The technology, infrastructure, and ways of working often felt outdated and unnecessarily manual. 2. A People team lacking credibility and capability. From leadership down, the People function appeared out of depth. Initiatives such as career frameworks and progression tools being introduced felt more like surface level exercises than meaningful strategies. Despite the talk of being “people focused,” the execution of any initiatives lacked clarity, consistency and genuine understanding of what employees actually need.

Risposta di System C

5mo

Thank you for taking the time to share your experience. I’m pleased our remote / hybrid working suited you, but I’m sorry that other aspects of your time did not meet your expectations. We recognise that some of our processes and tools have been too manual and slow. As we integrate our group of companies into one organisation, we’re investing in clearer processes, better systems and sharper ownership so decisions move faster. You’ve also raised concerns about our People team and career development. Our career frameworks are currently in the design and build phase to create greater transparency, with a communicated deadline of the end of our financial year. Alongside this, we’ve introduced Development Planning, Squiggly Careers training and toolkits, and a mentoring programme to support colleagues with their career development. We appreciate your honesty and will use this feedback as we continue to improve. Tanya

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System C

Getting worse - Recensione dipendente - Implementation Specialist presso System C

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