T-Mobile used to be an amazing place to work... - Recensione dipendente - Customer Service and Sales presso T-Mobile

2,0
1 mag 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay for the area Sales bonus potential Steady employment Good facilities and steady hours Good benefits Amazing phone plan($10 for unltd everything, up to 7 lines.)

Svantaggi

Work is very stressful and very controlled. Management is very much into preserving their own jobs. Turnover is atrocious. Used to be customer service. Now sales is ruining customer service and pissing existing customers off and making customers leave. Used to be 100% customer service inside United States, now most of customer service is done by contractors outside of United States. Bellingham call center will not exist within 3-5 years.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great working environment bonus after 5 years

Svantaggi

None! Loved the company and opportunities there

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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