Definitely NOT the best place to work - Recensione dipendente - Customer Service Representative presso T-Mobile

1,0
23 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had a good schedule due to my performance

Svantaggi

Tmobile is the worst, most unprofessional, and underhanded place to work of all the companies ever worked for. That statement goes from the CEO down to representatives that work in the call centers. Only reason it has one best place to work is because management has encourage employees to do the survey and mark the company high in satisfaction so that there could be a time of celebration and off the telephones and away from customers. There is illegal drug use, alcoholism, vulgar language, loud and obnoxious music, And an array of other things going on in the Birmingham, Alabama call center. I cannot speak for any other call center because I have not worked there. But I can vouch for the call center in Birmingham after working there for 4 1/2 years. After having worked there for one year, I had to file an FMLA claim due to anxiety and stress from the job. My doctor has documented that this is a hostile work environment and no one should be subject to the working conditions. Some may ask why not leave- trust me I applied for many positions. Tmobile draws you in with their pay and most local companies will not pay you what Tmobile is paying you for your tenure.

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5,0
27 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Love the environment and pay

Svantaggi

The customers are what make you or break you, the choice is yours.

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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