A company with great intentions, but no execution! - Recensione dipendente - Customer Service and Sales Representative presso T-Mobile

4,0
28 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

T-mobile is a wonderful company to work for, that is if you meet business requirements. The pay is mediocre, especially someone like me who went to school full-time, benefits are superb and a lot of flexibility in schedules if you're a top performer.

Svantaggi

If you are applying for the customer service position at a call center, just keep in mind, that you literally are the front line for magenta, which means anything negative about reception, customer service at retail stores, etc. you will hear the back end of it. T-mobile customer service department serves a dual purpose, give the customers what they want, and let them vent.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great working environment bonus after 5 years

Svantaggi

None! Loved the company and opportunities there

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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