A lot is asked... - Recensione dipendente - Customer Service Representative II presso T-Mobile

4,0
3 ott 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay and the benefits are phenomenal. The leadership treats its front line employees with a lot of respect. As a CSR 2 (not CSR 1, mind you) you are given a lot of freedom to make the right choice for the customer.

Svantaggi

Communication between management within and especially between sites was terrible. Many of the changes made in policies began to not reflect the value of the customer they preach.

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5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing perks, good salary, and freebies and employee perks

Svantaggi

Has revolving door, if you want good short experience

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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