Don't believe the hype. - Recensione dipendente - Customer Service Representative presso T-Mobile

1,0
8 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My direct supervisor was great.

Svantaggi

They say no script and how the customer care is top priority. That's a lie. Sales are their #1 priority and it is heavily scripted.

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5,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Freedom, supportive atmosphere, good pay

Svantaggi

Not many, long shifts on call can be tough

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wireless service discount Decent vision insurance Co-workers

Svantaggi

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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