Great place to work only if you are lucky to have a good management team - Recensione dipendente - Customer Service Representative presso TD

5,0
30 mag 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

All types of shifts for those who don't like to wake up too early or those who are early birds So customer friendly allows us to actually make customers happy Banking products are some of the best out there makes your job easier when promoting them Fun and Happy environment with the right co-workers Sales pressure isn't high or punished if you don't make your goals

Svantaggi

Long hours can also be draining especially when there's an unexpected issue at the end of the work day Some of the managing staff can be horrible I worked in two different branches and almost seemed like a whole different company Keeping staff from former banks that have been bought out and have to adapt to the new TD culture is absolutely insane because they refuse to be a part of the fun and awesome environment TD wants for their customers and employees. Incentive payouts at the end of the quarter are very low The PTO system can be turned against you because you don't get extra holiday pay when you work on holidays (the bank closes only 4 of them a year so you do the math, you'll be working getting paid the same while everyone else is off)

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5,0
17 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Svantaggi

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Svantaggi

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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