TD Bank, a great place to get experience but take your future elsewhere. - Recensione dipendente - Customer Service Representative presso TD

1,0
15 feb 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Diverse workforce. TD bank is very accepting of different groups of people. I experienced much more diversity at this job then at other similar positions. Informal atmosphere. Although I wouldn't say this is always a plus, the atmosphere is very laid back.

Svantaggi

I started working for TD bank when they were known as Commerce Bank. Commerce bank had it's problems but things quickly went downhill after the merger. The information that needs to get to managers simply isn't given. Managers can't complete their jobs effectively and it only gets worse in lower-level positions. Employee morale is non-existant and no efforts have been made to recover. Managers are misleading when it comes to pay and promotions. Employees are told that their department transfers/promotions are a 'lateral move' and do not come with a pay increase. Coincidently other employees experience a hefty pay increase. Pay rates are also miniscule compared to similar occupations in competing organizations. It took me two years of exceptional performance to earn what my new company gave me upon hire. Team leads and Supervisors also make little pay and have little incentive to lead effectively. Bonuses have been essentially wiped out, further reducing employee incentive. There is no option to gain wage increases based on ability. Wage increases only come with department promotion/transfers, and they are small or non-existant in some cases. Yearly wage-increases also went down from a possible 5% based on performance to a max of 2% with exceptional performance. Apparently no amount of performance meets the 'exceptional' standard, so increases are now 1% a crossed the board, or none at all.

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5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and management’s is nice

Svantaggi

Promotion is very very late

4,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Svantaggi

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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