Good for a pit stop. Anything more will drive you insane at this place. Glorified Telemarketing Job. - Recensione dipendente - Account Specialist presso TELUS

2,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits, vacation days, etc. Office is nice.

Svantaggi

-Unbelievable disorganized. -The leads are absolute garbage. -They expect you to sell to people you know to hit your targets. -You may be calling to sell the same person as someone else on the sales floor is. -Even when people don’t asked to be called they are “assigned” to new campaigns. You constantly call and harass the same customers over and over again. -Once as you sell a customer its a free for all. They claim you are an account manager but you manage nothing. Aside from selling a product, you can’t even make the smallest change to a customers account without having to call into a helpline and spending a minimum of 1 hour on the phone. -You constantly have no idea what to sell. Horrible communication - Tons or work pressure. doesn't matter how well you perform its always about the next sale. -Incorrectly paid me multiple times -expected to work on weekends when they doing end of quarter blitz sales. You aren’t entitled to a lieu day either but may get one if you ask. I could go on and on. For short term its not a bad paycheck but beyond that, this job will age you from the level of stress and frustration you have to put up with.

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5,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility of hours and freedom of location.

Svantaggi

Pay is not high, and not enough tasks available at times.

2,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Svantaggi

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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