Shocking - Recensione dipendente - Customer Service presso THG

1,0
27 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Discount on some sites

Svantaggi

Absolutely shocking they higher temps over the busy period and tell them 3 months then drop them 5 weeks after they have used them, they higher apprenticeship just to use them as they are cheap labour when they are supposed to have 6 hours minimum study each week which was never given to them, and then they get dropped as well like temps without a warning so they can’t even complete the apprenticeship. All the staff is treated awful and expect to more then they can, team leaders think they are more powerful then they are.

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5,0
14 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

awesome people and benefits, fair pay

Svantaggi

no cons that i can think of

1,0
23 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice coworkers. Hybrid office policy.

Svantaggi

Absolutely no leadership or direction. There is a so called “SLT” who are meant to be the leaders which is a joke. The “President” who they shipped over from the UK is an ego maniac who over promises and under delivers and has no issue firing people at the drop of a dime. Priorities are never clear and strategy changes every single day. Somehow it always ends up being the fault of the staff while leadership takes 0 accountability. Oh and they cite a bonus structure in all contracts which is a lie because I don’t know of a single person who has received a bonus.

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