Vantaggi
23 days of PTO starting day 1 + 8 paid holidays, 16 weeks parental leave starting day 1, medical, vision and dental insurance. Company seems to promote growth and networking, salary seems to be higher than some competitors, many directors have started in this position and worked their way up so they understand where you're coming from.
Svantaggi
vacation+sick days lumped together, 18 month commitment before you can apply for a new role within the company, (if you get licensed through TIAA it has been mentioned that the employee is required to pay $5k to the company if you quit before a year). promote applying for "senior roles" within the NCC (call center) which require an additional 12 month commitment, somewhat salesy but no commission. your shift is managed by an online application that tracks everything you do down to the second, some are afraid to use the bathroom because they dont want it to ruin their stats. PTO approval depends on how many other people have requested the day off, if too many people have requested off you get put on a waitlist and sometimes find out it was approved the day before. A majority of the consultants hate their job, some have stated that if you dont move up after 3 years youll stay at the call center forever