No opportunities to advance in last several years - Recensione dipendente - Call Center Inbound presso TIAA

3,0
21 giu 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are good, tuition reimbursement, 3 year vesting plan with excellent contributions by employer. Salary and variable pay have been good-- I am satisfied with the pay level.

Svantaggi

Most people in the call center are burned out after taking call after call for 3+ years without a chance to move to any other position. There have been many improvements but technology is still a big problem.

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5,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Svantaggi

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, strong mission, nice office, generous retirement plan in addition to 401(k) match.

Svantaggi

Lack of strategic clarity, culture that is unused to making sales, constant and debilitating reorganizations.

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