Poor Parking & Self-Transport Policy Reflects Lack of Planning and Accountability - Recensione dipendente - Dipendente anonimo presso TP

1,0
18 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I did not find any pros so far.

Svantaggi

One of the worst and most frustrating policies at Teleperformance is the 4-wheeler parking and self-transport policy, which feels highly discriminatory, poorly planned, and inconsistently enforced. Employees are told that self-transport is allowed, yet at the same time, we are not permitted to come by car. We are told we can only come by two-wheeler, which removes employee choice entirely. Whether an employee uses a bike or a car should be their personal preference, not an arbitrary restriction imposed due to the company’s lack of infrastructure planning. The most disappointing part is the constant blame-shifting: HR says Admin is responsible Admin says the Reporting Manager must raise an exception When an exception is raised, Admin responds that there are no parking slots available If there are genuinely no parking slots, then a serious question arises: > Why is the organization continuously hiring more employees without scaling basic infrastructure like parking? To make matters worse, employees are informally advised to park their cars outside on public roads, many of which are clearly marked as “No Parking” zones. If an employee is fined or their vehicle is towed: The company does not take any responsibility No reimbursement or support is provided The risk is entirely pushed onto the employee This creates an unfair situation where employees are: Allowed self-transport but restricted in how Forced to take legal and financial risks Left confused due to no clear written policy Overall, this reflects poor planning, lack of transparency, and zero ownership across departments. A company of this size should not be cutting corners on something as basic as parking while continuing aggressive hiring. This experience significantly impacts morale and gives employees the feeling that convenience and safety are not a priority.

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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