Great trainer but confusing for new trainees - Recensione dipendente - Customer Service Representative (CSR) presso TP

4,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Our trainer is very good. He explains everything clearly and in an engaging way. He is also proactive in asking trainees questions and making sure everyone participates.

Svantaggi

Since I’m still a newbie, I sometimes get confused when some tenured trainees ask advanced questions or terms that we are not yet familiar with. Instead of focusing on the main topic, we end up focusing on unfamiliar words, which can be confusing for new trainees. Also, there are times when the trainer is unable to explain some terms right away because he forgets.

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Risposta di TP
2w
Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

Esplora altre recensioni su TP

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training is very helpful to employees

Svantaggi

There is nothing bad about this company.

5,0
10 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Svantaggi

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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Risposta di TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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