Vantaggi
Teleperformance Philippines in Davao offers a competitive salary package compared to many other BPO companies in the area. The equipment and facilities at the main site are generally reliable and well-maintained, which helps employees perform their duties efficiently. The company also provides free meals on weekends for employees who are scheduled to work, which is a valuable benefit. Additionally, the workplace promotes an inclusive environment, and the building is kept clean and organized, contributing to a comfortable working atmosphere.
Svantaggi
One area that could be improved is the training program. A more structured and organized training system would help trainees gain a deeper understanding of the products and services they will support, allowing them to transition more confidently into production. The company should also place greater emphasis on employee safety. Following the recent earthquake, there were visible cracks and damages in parts of the building. While business continuity is important, ensuring the safety and well-being of employees should be the top priority, especially during potential aftershocks and other safety-related situations.