One of the worst Companies to work for - Recensione dipendente - Technical Support Representative presso TP

1,0
27 nov 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In a nice location, the city of `Lisbon` is good.

Svantaggi

Do not relocate to another city for this company they are absolutely lousy. The worst company I have ever seen. They are suppose to train each person before they offer you a contract , the time of the training you are offered 2.5 euro , very low amount of salary that you can barely live on. Depending how long your training is , can be 1 week , can be 3 weeks and even after the training they can turn around and say you were not successful , the case of failing training can be for you to change projects which in that case you have to wait for weeks again before employed. They can also turn around and say we dont have any work for you after you have relocated for the company. From what I have seen with the Teleperformance Employee`s that they are not very bright and the company gives a lot of donkey work to do , sometimes the employees are very busy while others are chatting with each other , gossiping about people all day, there is no balance in their work ethics. They mess around a lot with employees by not paying them a decent salary and very spiteful company. The laws should review what this company is doing over again. They do not know what is right and fair.

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Risposta di TP
9y
Our HR department is clear about the process and the conditions and all our candidates are aware about the details of the future contract before they decide to join. As you can imagine, as one of the top employers in the country we cannot afford to not abide by the labor regulations. We wish you all the best in the future. Best regards!

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5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Svantaggi

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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