Technically Inspiring - Recensione dipendente - Technical Support Agent presso TP

5,0
28 ago 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For BPO Newbies I recommend this to enhance Average handling time which is crucial to maintain ones career.Several Accounts to choose from.Increased Compensated Salary based on previous experiences which is fair.I literally stated that I have no background at sales & I heard from my fellow applicants at that time that AT&T pays well, were most of them got the job & i was put to Motorola instead which is more on technical & I'm contented.

Svantaggi

Its hard to live far from home with just enough salary. Im just compensated enough, Iloilo & Bacolod vice versa once or twice a month.My first 3 months is a problem for me to use my 2 days off where overtime was not yet possible so i was spending involuntarily.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Svantaggi

Nothing I can think of thats a con

3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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