Vantaggi
They will hire anyone who has a GED equivalent, is not a felon, and can "fog a mirror". Basic computer skills and spelling - not required. Opportunity for advancement for those willing to become automatons.
Svantaggi
Because we have to share work stations, they become perfect breeding area for infectious diseases. We have to share the headset and especially the microphone, which, by necessity is right up against multiple peoples' mouths. You can wash and disinfect your hands until they are raw, but that has absolutely nothing to do with disinfecting the little nooks and crannies in the microphone housing where the "bugs" are having a constant house party. Everybody is always sick, but cannot afford take a sick day. This contributes to a work environment that is not healthy.