The most backwards job ever - Recensione dipendente - Customer Care Representative presso TP

1,0
21 dic 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training. Prior to August 2011, The pay increase was nice.

Svantaggi

Management sucks. Opportunites to advance say they are fair but they are not. Also, how does a company that makes 2000 dollars every half hour if intervals are met claim they cant pay there employees more than 11 per hour but can spend over 100,000 dollars on renovations that didnt even need to be made and also at one point supervisors could take phone calls for overtime and make 20 dollars a hour. Also the new CCM is a joke.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Svantaggi

Nothing I can think of thats a con

3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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