I loved my job..but could not handle disorganization within managment - Recensione dipendente - Work At Home Telephone Customer Service Representative presso TP

2,0
1 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved my job as a technical support representative for Apple Customers. I enjoyed learning on every call I took. I loved my customers and had great rapport with my co-workers even in a virtual environment!

Svantaggi

Management is completely disorganized. Not only do you have to do your job but you also have to do Human Resources job and

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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