This company does not value its employees. - Recensione dipendente - Agent presso TP

1,0
19 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Teleperformance hires almost anyone, so if you need a job, you're almost guaranteed to find empolyment here.

Svantaggi

Teleperformance does not care about or provide any type of work/life balance. If you leave early, for any reason at all, you are penalized. They use a point system and it is automatically added to your record. In some states, it against the law to penalize an employee for calling in sick or leaving early due to being sick, yet they still issue a partial point. I am sure at some point the Labor Board will catch up to this. You have to stay at work, even if there is no work to do. Again, if you leave early, you are penalized. You are not allowed to surf the net (not even to read news articles). Evidently, you are expected to simply stare at your computer screen or twiddle your thumbs. This place is not professional at all and doesn't make any logical sense.

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Risposta di TP
6y
We are alarmed by your review. May we request you to send us a report at LetsConnect@teleperformance.com or call our LET'S CONNECT help line at 800-664-9335 so we can address your concern properly? Thank you.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wfh, family work-life balance is good. Great supervisors and leaders. It is a professional field, with room and opportunities to grow.

Svantaggi

Depends on the project you work under, it Cán be a bit stressful, nothing to hard to handle.

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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