Outside they seem like a very cool innovative and prosperous company, but once you get to work for them you'll see why.. - Recensione dipendente - Technical Customer Care presso TP

1,0
4 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Location of sites; - Friendly environment; - In some sites you have a lounge to rest; - Well stocked cafeterias.

Svantaggi

- Not flexible with shifts; - They don't pay vacations; - Their salary is messy and most of the times don't pay as agreed; - Too many directors who create conflicts between each other; - If you're asked to work extra hours, depending on the project you might not get paid; - There's no real competition for promotions, they are all hand picked by management; - They are not flexible with students, if you study and need to work at the same time, it's not the right company for you.

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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