Use this company for work experience and nothing else. - Recensione dipendente - Customer Service Representative presso TP

2,0
5 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is room for fast advancement due to the high turn over rate. If you need quick money stay for the training then quit when you get to the phone.

Svantaggi

This company does not care about their employees. You are just a body in a seat that helps Teleperformance get paid. You do not learn what you need to learn in training in order to be successful on the phones. Your loyalty is to the company and no one and nothing else. There are employees who has been employed a year and still make the same pay they did when they started. You make the same amount regardless of how well you do your job. Supervisors run in clicks. They take care of their clicks and everyone else has to learn to survive on their own.

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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