Floor support - Recensione dipendente - College Student Technical Specialist presso TP

3,0
15 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people you work with that are agents , mentors , supervisor , etc . Are great people . Besides the CCM(Call center managers) . The bonuses are great . IF YOU BONUS(a lot to get the bonus). You can move up quick .

Svantaggi

Most of the workers relate to you . There are some really nice people that work there . You are grouped with 10-20 people maximum to one supervisor who's supervised by multiple managers . Teleperformance as a whole was contracted by AT&T and in customer service is the worse company to work with unless you work in corporate . It's very easy to get promoted as well as demoted . The turnover rate is very high and sometimes the pay was always tricky . The overtime process was horrible . You were drained talking to the most obnoxious people EVER ! They are always changing up procedures and claim it's "innovation". These are selfless , self centered , idiots .

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5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good pay in this economy

Svantaggi

I wouldn't say there's any

3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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