Vantaggi
Easy job that even the most simple of people can learn.
Svantaggi
Want to be treated like a number? Work here. HR is a joke. Threatened to be fired while I am protected by FLMA. Force you to move to a schedule you don't want to encourage you to quit once you make too much money. They promote the most exploitable employees first to further exploit them. My boss does his bosses work and rarely has time to manage his own team because of how lazy management is above the immediate management level. You work various campaigns to which you get no benefits. You work travel services? No discounts on flights/hotels. You work for cell phone carrier? No discounts on phones. Most incentives are thought up by someone who gets allotted an amount to spend to make us happy. The problem is, the incentive programs aren't usually controllable. As long as you do your job you can get these incentives, it simply happens to be luck rather than skill that determines the winner of these incentives. This is the biggest smoke an mirrors show I've ever been a part of. I literally sat through a training on harassment while listening to other members of the class harassing each other with absolutely no control by the trainer.