Not a great place - Recensione dipendente - Customer Service Agent presso TP

1,0
21 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You do a lot of over time and make lots of money.

Svantaggi

The atmosphere is negative and high school like. Too many people worried about everyone else business and not focused on working and providing excellent customer services to the consumers.

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Risposta di TP
7y
Thank you for your honest review. Being a customer service representative is not an easy job so we would like to thank you in making sure that we are providing quality service to our client's customers. However, we want to learn more about this. Kindly share this via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.

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5,0
14 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Svantaggi

I don’t have any cons as of yet

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Risposta di TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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Risposta di TP
2d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
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