doesn't matter what the company name or who bought it crap company - Recensione dipendente - Customer Service Representative presso TP

1,0
31 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

long hours no credit for good job done low pay no raises can't take your paid time off so you lose it management demands that you work overtime but not them and won't and can't help out on floor when needed old out of date systems and computers and telephones

Svantaggi

lousey management will not accommodate disabled veterans hr personal don't care about anybody but themselves noisy workplace stressful workplace and will try to fire you with no reason

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Risposta di TP
7y
Thank you for bringing this to our attention. Your feedback is very important to us as this will help us become a better company. We would like to have you share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to raise it to HR.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Working from home -Great hours -Flexibility -Paid time off

Svantaggi

-Legacy systems -No other cons

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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