Personal take - Recensione dipendente - Customer Service Representative presso TP

2,0
10 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hours, you’re guaranteed full time.

Svantaggi

Lack of schedule flexibility and poor management

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Risposta di TP
1y
Thank you for your review. We would like to understand in detail your experience. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more so we can work with you and resolve it.

Esplora altre recensioni su TP

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training is very helpful to employees

Svantaggi

There is nothing bad about this company.

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Risposta di TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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