Experience will vary based on project - Recensione dipendente - Customer Service Representative presso TP

2,0
17 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The housing is mostly decent, pay on time, wfh in some projects, steady schedule in some projects

Svantaggi

Hr is notoriously difficult to get ahold of. They offer the base salary. Bonuses are usually difficult or impossible to get. In the best projects, you'll be bored with not much to do, feeling like a number in a spreadsheet, easily replaceable by anyone. In the worst projects, the conditions are dystopian, offering you little to no time off the computer, rolling shifts that make life almost unbearable. Housing is fine, but there is little care to fixing issues between flatmates, which are the most common. Only apply if you have no better prospects. Do not assume that you will ever be respected by the company or your superiors. You will always be treated as disposable, and with suspicion. There is no benefit in growing within the company.

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Risposta di TP
1y
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Esplora altre recensioni su TP

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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