Rewarding, opportunities if you wish - Recensione dipendente - Team Leader presso TP

5,0
3 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good rate of pay, matches most employers these days, stable company with plenty of opportunities, work from home what not to love, but those near the 5 sites have opportunity for hybrid working. Wide range of clients that the company provides customer service agents for.

Svantaggi

Remote working not for everyone, assumptions that you are confident with Teams and call centre technology and call center work culture and targets / KPIs requirements

avatar
Risposta di TP
1y
Thank you for leaving us such a great review. We appreciate you sharing your experience with Teleperformance.

Esplora altre recensioni su TP

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Svantaggi

I don’t really have anything bad to say about TP

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Svantaggi

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

Vedi recensioni per: Utile|Valutazione|Data|Tutto