MSS + iOS - Recensione dipendente - Operations Supervisor presso TP

4,0
20 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-We can work from home if your location allows it -Equipment is provided -If you meet your goals consistently you can move up quickly -You can get bonuses -Supervisor's get to plan their day how they want as long as you are getting your work done. -Advisor's get volunteered time off, and overtime. -If a client pulls a contract from Teleperformance, they don't let you go they just find another position for you in a different line of business.

Svantaggi

-As an advisor you can take no more than 6 days off other wise you have to go on LOA -As an advisor schedules are always changing so you have to be willing to change your schedule multiple times or just be willing to adapt to it. As a supervisor not as much. -As a supervisor you have to be willing to get new team members every 3 months as they progress to another department. So basically when you get your groove of coaching them and you start meeting your goals you have to start over with new people, so that can be challenging. -As a supervisor there is so much work that you have to really manage your time wisely, to get your work submitted in a timely manner. It can be overwhelming at times.

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Risposta di TP
1y
Thank you so much for your review. We appreciate you taking the time to share your experience with us!

Esplora altre recensioni su TP

5,0
14 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Svantaggi

I don’t have any cons as of yet

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Risposta di TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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Risposta di TP
2d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
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