I honestly dreaded going to work there every day, it was really a depressing environment. - Recensione dipendente - Technical Support presso TP

1,0
27 mag 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The training was actually fairly decent, and I had high expectations during the first 3-4 weeks of my training and feeling things out. I also got some good experience with troubleshooting fiber optics technology.

Svantaggi

There was absolutely no recognition for your skill, abilities, or hard work. You were constantly encouraged to focus on your call times rather than resolving the customers problem(s). Some of the management were extremely unqualified and would consistently give very poor advice. There were several problems with the troubleshooting tools we used while on our calls.

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training is very helpful to employees

Svantaggi

There is nothing bad about this company.

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Risposta di TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Svantaggi

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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