You have on this position a better overview and understanding on how company is moving
Svantaggi
You decide almost nothing and you will mostly report what your ACM was told from his CCM, You will only be in the middle between bad decisions and agents that will blame with you
Risposta di TP
10mo
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All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.
Svantaggi
It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.
1
Risposta di TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.